Privacy Policy — TVVolt
Last Updated: September 2025
At TVVolt, we value your privacy and are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect your data in line with international privacy standards, including GDPR (General Data Protection Regulation) and CCPA (California Consumer Privacy Act) where applicable.
1. Information We Collect
When you use TVVolt services, we may collect:
Personal Information: Name, email address, billing address, payment details, and contact information.
Account Information: Login credentials, subscriptions, and support requests.
Technical Information: IP address, device type, operating system, browser type, and general location.
Usage Data: Service usage logs, channel preferences, viewing history, and connection data for support and optimization.
2. How We Use Your Information
We use your data to:
Provide and improve our IPTV services.
Process payments and manage subscriptions.
Offer technical support and customer service.
Communicate updates, billing information, or promotions.
Detect and prevent fraud or unauthorized use.
Comply with legal obligations.
We never sell or share your personal information with third parties for marketing purposes.
3. Data Security
We implement strong security practices, including:
Encrypted data transmission.
Secure storage on protected servers.
Regular system monitoring and audits.
Restricted access for authorized staff only.
4. Data Retention
We retain your data only as long as necessary for the purposes described. You may request deletion of your personal data, subject to legal and operational requirements.
5. Cookies & Tracking
We use cookies to:
Personalize user experience.
Improve performance and functionality.
Analyze usage statistics.
Remember preferences.
You can adjust cookie settings in your browser.
6. Third-Party Services
We may use trusted third-party providers for payment processing, analytics, or support. These providers are contractually bound to secure your data and use it only as instructed.
7. Your Privacy Rights
Depending on your location, you may have rights to:
Access and review your data.
Correct inaccuracies.
Request deletion.
Object to processing.
Request data portability.
Contact us to exercise these rights.
8. International Data Transfers
As a global service, your data may be processed outside your country of residence. We ensure all transfers comply with relevant data protection regulations.
9. Children’s Privacy
TVVolt services are not directed at individuals under 18. We do not knowingly collect information from children.
10. Policy Updates
We may update this Privacy Policy from time to time. Significant changes will be communicated on our website or via email.
11. Contact Us
If you have questions or requests regarding your privacy, please reach out:
TVVolt – Privacy Department
📧 Email: [email protected]
🌐 Website: www.tvvolt.com
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